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These estimates are rough generalizations of average production or sourcing times.  They are not a guarantee, and are only to assist future planning purposes.  For more accurate lead times, please contact us regarding the products you are looking for.

Estimated lead time types

Stocked

  • Items that we normally carry in stock.
  • When in stock, items normally ship the same or next business day.
  • When out of stock, the lead time increases to when new items will arrive from the manufacturer.
  • Returns are is generally approved, but subject to a restocking charge.

Produced

  • Items that we produce from stocked materials.
  • When materials are on hand, the estimated production time is what is listed.
  • When materials are not on hand, the production time may increase dramatically.
  • Returns are generally approved, but may be subject to a restocking charge.

Non-Stocked

  • Low demand items that are may be part of an otherwise stocked series.
    • This may include items with a large number of configurable options that would be impracticable to stock. 
  • Typically has a shorter lead time than special order items.
  • Often stocked by the manufacturer.
  • Returns are generally allowed, but may be subject to a restocking charge.

Special Order

  • Items that we don't normally stock either due to their high price or low demand
  • Usually has a longer lead time.
  • Most of these items are Non-Cancelable, Non-Returnable (NCNR).
    • Returnable items generally have a higher restocking fee.
    • In rare cases, these items might be approved for return for a full refund.

Returns

All returns must be approved.  Restocking charges start at 25%.  We do not pay return shipping for returned items.  From the time a return is approved and issued to the time we receive the item/s and inspect it/them, the restocking charge may increase, depending on the condition of the returned item when we received it.  If the item/s or their product packaging is damaged, this can cause the restocking charge to increase.